Why is Energy One offering new Online Banking and Bill Pay?

What is different about the new Online Banking and Bill Pay system?

Will there be a cost for the new features?

When will the new Online Banking and Bill Pay be available?

Online Banking

Will you convert my accounts to the new system?

Do I have to re-register for the new Online Banking?

Will I have uninterrupted access to my accounts?

Is the new Online Banking system still secure?

Will transfers that I have established be made after the conversion date?

How do I set up a recurring transfer on the new Online Banking system?

Will my account nicknames come over to the new system?

How do I add account nicknames to the new system?

How much Online Banking transactional history is available?

Online Bill Payment

Who can I pay with the new system?

Will my bill payees carry over after the conversion?

Can I arrange to have my billing statements sent to me electronically?

Will my bill payment history be transferred over?

Will the new system store bill payment history?

Will the new system make any payments I have scheduled for after the conversion date?

When will the funds from bill payments be deducted from my account?

How do I get assistance?